Shipping Information
Shipping Information
Fast, reliable shipping to get your order to you quickly and safely.
๐ฆ Shipping Methods & Rates
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | FREE (orders $50+) / $5.99 (under $50) |
| Express Shipping | 2-4 business days | $15.00 |
| Overnight Shipping | 1-2 business days | $25.00 |
| International Standard | 10-25 business days | Varies by destination |
โฑ๏ธ Processing Time
Orders are typically processed and shipped within 1-2 business days. During peak seasons or sales events, processing may take up to 3 business days.
๐ Tracking Your Order
Once your order ships, you'll receive:
- Email confirmation with tracking number
- Link to track your package in real-time
- Estimated delivery date
You can also track your order by:
- Logging into your account at oubonshop.com
- Clicking "Order History"
- Selecting your order to view tracking details
๐ International Shipping
We ship to most countries worldwide! International shipping includes:
- Customs & Duties: May apply depending on your country (buyer responsible)
- Delivery Time: 10-25 business days typically
- Tracking: Full tracking provided for all international orders
- Restrictions: Some products may have shipping restrictions
๐ฎ PO Boxes & Military Addresses
Yes! We ship to:
- PO Boxes (Standard Shipping only)
- APO/FPO/DPO military addresses
- US Territories (Puerto Rico, Guam, US Virgin Islands, etc.)
โ Shipping FAQs
Can I change my shipping address after ordering?
If your order hasn't shipped yet, we can update your address. Contact us immediately at hello@oubonshop.com with your order number.
What if my package is lost or stolen?
Contact us at hello@oubonshop.com. We'll work with the carrier to locate your package or send a replacement.
Do you offer weekend delivery?
Our carriers deliver Monday-Saturday. Sunday delivery is not currently available.
๐ง Questions About Shipping?
Contact our support team:
Email: hello@oubonshop.com
Hours: Monday-Friday, 9am-6pm EST